Our Quality
Quality Committment Statement
Partner with customers and suppliers to deliver and sustain a innovative, reliable, secure, and adaptable product to meet the needs of today and the future. Our mission is to meet or exceed our customers’ expectations for quality while hitting all appropriate process specifications and certifications required to perform the work as indicated within the Statement of Work (SOW) for each effort. We believe excellence in quality starts with a commitment to fully understanding our customers’ requirements, needs, priorities, communication cadences, and performance expectations. We are currently AS9100D with ISO 9001:2015 certified while working towards Nadcap. We are also certified to many customer standards. We have secure areas for work that requires extra care with handling as well as proper methods to control ITAR, CUI, and other information.
Our quality assurance team has significant experience and consistently gets top marks on customer scorecards. Inspection equipment is calibrated and traceable to NIST, CMMC, and others. Give us a call or schedule a visit to learn more.
Plasma has been performing material development and testing for our customers for 30+ years. Whether we perform the tests in-house, or use an approved or trusted partner, we provide a plethora of options in order for our customers to ensure their material solutions meet their performance requirements. We have a full metallurgy laboratory, microhardness, image analysis, arc-jet testing, and more to help develop materials. We also provide quality measurement systems, coupon testing, NDE, and more for part/process verification during production runs. We have heavy engineering and technical staff to help create the correct material solution for your needs while ensuring a successful production process and high quality on all of your components and assemblies that we provide.
Our quality team is highly trained and advanced in both equipment and processes. We are certified to AS9100D with ISO 9001:2015 Standard along with many customer specific specifications and certifications. We are working on Nadcap certification as well. We have experience performing to government, commercial, DOD and scientific, R&D vs. production, and more types of quality requirements across our 30+ years of heritage. Lastly, our IT department maintains compliance with many standards and certifications that are government and commercially required for security and storing information both digitally and manually.
We follow DCAA, AS9100, ISO9001, DPAS, DFARS, and other customer requirements while doing business with commercial and government partners. We have a fully operational IT department that keeps up with cybersecurity procedures and maintain processes to protect our internal and customers’ data and technologies.
Material Processing and Quality
Plasma has been performing material development and testing for our customers for 30+ years. Whether we perform the tests in-house, or use an approved or trusted partner, we provide a plethora of options in order for our customers to ensure their material solutions meet their performance requirements. We have a full metallurgy laboratory, microhardness, image analysis, arc-jet testing, and more to help develop materials. We also provide quality measurement systems, coupon testing, NDE, and more for part/process verification during production runs. We have heavy engineering and technical staff to help create the correct material solution for your needs while ensuring a successful production process and high quality on all of your components and assemblies that we provide.
Certifications
We currently have DCAA approved systems and follow all appropriate requirements for DPAS, FARS, and other government contracting requirements. We also are compliant to CMMC, NIST, and other cybersecurity requirements which allows us to handle secret, CUI, ITAR, and other information. Plasma has a full digital ERP system (with all supporting portals) called Global Shop Solutions (GSS). The implementation of this software improves efficiency internally and provides increased reporting for our customers.
Plasma Processes started its quality management system transition to AS9100D with ISO 9001:2015 in April of 2017. The “D” revision requires emphasis on process approach, risk-based thinking versus risk management, product safety, counterfeit parts, and human factors.
Our third-party certification audit, in accordance with AS9104/1:2012 Requirements for Aviation, Space and Defense Quality Management Systems, commenced on December 4, 2017; and we received certification on December 6, 2017. Our most recent recertification came on November 29, 2022, and our current certificate is valid until December 7, 2025.
Our company performs yearly routine audits to remain up to date on our processes and certifications.
In addition, we have SAM registrations to do contracting with the government, including a DD2345, as well as other documents. Feel free to ask us for other certifications if required by your work. We often work with our customer base on ensuring we have the appropriate qualifications to provide excellent products and services.
Plasma Processes utilizes the following equipment for the inspection and quality control of dimensional features, surface characteristics and other industry specific parameters.
Inspection
- Coordinate Measuring Machine
- 30 inch Optical Comparator
- Stereomicroscopes
- Proof pressure and helium leak capabilities
- Dye penetrant inspection
- Emissivity measurement system (905nm in vacuum up to 1100ºC)
- Surface Profilometer
- NDE equipment, holiday detector, Vickers hardness tester
- Portable measuring arm with blue light scanning capability
- Two vision inspection machines
Analysis
- Scanning Electron Microscope with Energy Dispersive Spectrometer
- Inverted light microscope with digital camera
- Image Analysis Work Station
- Metallurgical sectioning saws, mounting presses, polishers and vacuum impregnation system
- Microhardness measurement system
In addition to the above items, Plasma offers material, metallurgy, and arc-jet testing services and can also assist with planning other tests and inspection types not controlled in-house such as NDE/NDT, Ultrasonic, X-Ray, ASME and more.
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